Privacy Policy

Privacy Policy for ABACUS VAULT LLC

Effective Date: 2025-03-01

  1. Introduction
    ABACUS VAULT LLC ("we," "our," or "us") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard information in connection with our dental billing services. By engaging with our services, you agree to the terms outlined in this policy.
  2. Information We Collect
    We may collect the following types of information:
    • Personal Information: Name, contact details, billing information, and other identifiable data related to our clients and their patients.
    • Health Information: Patient data, including treatment details and insurance information, collected in compliance with applicable healthcare regulations.
    • Technical Information: IP addresses, browser types, and usage data collected when accessing our website or digital services.
  3. How We Use Your Information
    We use the collected information to:
    • Provide and improve our billing services.
    • Facilitate insurance claims processing and revenue cycle management.
    • Communicate with clients regarding billing inquiries, updates, and support.
    • Maintain compliance with legal and regulatory requirements.
    • Enhance website functionality and user experience.
  4. Information Sharing and Disclosure
    We do not sell or rent personal information to third parties. We may share information with:
    • Service Providers: Trusted partners who assist in delivering our services under strict confidentiality agreements.
    • Legal and Regulatory Authorities: When required by law, regulation, or legal process.
    • Business Transfers: In the event of a merger, acquisition, or asset sale, personal information may be transferred, provided the receiving party agrees to uphold this Privacy Policy.
  5. Data Security
    We implement industry-standard security measures to protect personal and health information from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and regular security audits.
  6. Data Retention
    We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, information is securely disposed of.
  7. Your Rights
    Depending on your jurisdiction, you may have rights regarding your personal information, including:
    • Accessing and obtaining a copy of your data.
    • Requesting correction or deletion of inaccurate data.
    • Restricting or objecting to the processing of your data.
    • Withdrawing consent where processing is based on consent.
  8. Compliance with HIPAA
    As a dental billing service provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We implement appropriate safeguards to ensure the confidentiality, integrity, and security of protected health information (PHI).
  9. Cookies and Tracking Technologies
    Our website may use cookies and similar technologies to enhance user experience. You may control cookie preferences through your browser settings.
  10. Changes to This Privacy Policy
    We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify clients of significant changes through our website or direct communication.
  11. Contact Us
    For questions or concerns regarding this Privacy Policy or data practices, please contact us at:

ABACUS VAULT LLC
1-888-962-1011
support@abacusvault.com
232 E BLITHEDALE AVE STE 201 MILL VALLEY, CA 94941, USA

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.